Privacy Policy
This Policy describes the ways in which Vision Plus ("the company") collects and uses information about you when you use any of the company’s products, including ERP, HRMS, RMS, HMIS, REMS, or other software accessed via desktop, web portal, or mobile apps available through the Apple App Store, Google Play, Windows, and other platforms. If you have any queries about this Policy, please contact the company using our contact details below.
Who this Policy applies to:
By downloading, accessing, or using any of Vision Plus's software or services, you agree to be bound by this Policy in respect of the information collected about you. Vision Plus may update this Policy from time to time.
This Policy applies to:
- End users of our software solutions
- Website visitors
- Individuals who contact us or submit complaints
Information from contacts & complaints:
If you contact us through email or support channels, we may collect and store:
- Your name, contact details, and message content
- Any related documentation
This data is used only for responding to your query and improving our services. Information related to complaints may be retained securely for up to 7 years.
Information when using products:
We may collect the following types of data:
- Personal/business info (name, employee data)
- Usage data (logins, module access)
- Technical info (device, IP, session logs)
- Social media data (if using 3rd party login)
- Purchase history for licenses
We do not collect or store payment card details directly.
How we use the information:
- Personalize and optimize functionality
- Improve user experience & provide support
- Manage user roles and track licenses
- Prevent fraud or unauthorized access
We may share anonymized data with:
- Trusted vendors under NDA
- Cloud service providers
- Authorities (if required by law)
Security & Third-Party Links:
We maintain strong security measures including:
- Encrypted communication (SSL/TLS)
- Role-based system access
- Regular backups and data recovery
- Firewalls to prevent unauthorized activity
We are not responsible for the privacy practices of external websites linked in our software.
Children Under 13:
Vision Plus software is designed for professional and enterprise use. It is not intended for children under the age of 13. If you believe a child has submitted personal data through our platform without proper authorization, please contact us so we can take appropriate action immediately.
Contact Us:
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
- 📧 Email: info@visionplus.com.pk
- 📞 Phone: +92 319 777 6976
- 🌐 Website: www.visionplus.com.pk